Tech to Us offers high quality remote technical support. We are US based and can assist you in resolving a wide variety of issues with your computer and computer related devices. A few examples of the problems we support are virus, spyware, malware removal, PC optimization (computer is slow), trouble with your internet connection, wireless router and modem assistance, software application support (Microsoft, McAfee, Norton, etc.), printer, multifunction, scanner, digital camera support, general computer support (error messages, etc.), and training and how-to assistance. We also offer a 100% Money Back Guarantee. If we can't resolve what you called us about, you will receive a full refund.