As an ISO/MSP for the payment card industry, Financial Innovations Group is in a unique position to provide many services, products, and expertise that rivals the competition. This provides a very attractive option for many business types when considering a provider. The services that are unique to FIG are: Complete In-house Merchant Processing Service: As a merchant service provider, Financial Innovations Group handles all aspects of operation for the enrollment, management, and support of its accounts. Many providers rely on outside parties to fulfill these services while they focus solely on the sales aspect of their business. Direct and Local Sales and Service: All Financial Innovations Group merchants maintain a direct relationship with their representative throughout the life of their account. When our customers place a call with their representative, they can be assured they will receive a call back within 24 hours. This, coupled along with our 24/7 customer service and technical support center, ensures our customers’ needs are taken care of in a timely manner. Expert Knowledge of Products and Services: Our in house support staff has extensive experience and training on many of the most popular Point-of-Sale brands on the market. These individuals are experts in installation, field support, and application programming. Furthermore, these individuals alongside our Executive Management team provide our merchants the perfect combination of knowledge and skills to develop a comprehensive processing solution to meet any needs. Our ability to offer these services – with our industry low price levels – distinguishes FIG’s services from all others in the industry.